Evening Front Desk Attendant – Resort Guest Care

Bass Pro Outdoor World; Memphis (TN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Job summary

Bass Pro Shops in Memphis invites applications for a Front Office Attendant. You will greet guests, manage registrations, and help with room assignments and payments while delivering professional and welcoming service.

You will answer calls, provide information about services and attractions, and handle guest concerns with confidentiality. You will also maintain records and assist with bookings via the company software.

Qualifications

• Minimum high school diploma or equivalent.
• Hospitality experience preferred but not required.

Responsibilities

• Greet guests and visitors in a professional, friendly manner and assist with registrations and room assignments.
• Answer calls promptly and route messages to the appropriate department.
• Provide accurate information about services, amenities, and local attractions to guests.
• Handle guest concerns with empathy and confidentiality; escalate when needed.
• Maintain records, logs, and reports; manage bookings and cancellations using company software.

Skills

Customer service

Communication

Problem solving

Administrative skills

Education

High School Diploma or Equivalent

Tools

Reservation software

Job description

Bass Pro Shops in Memphis invites applications for a Front Office Attendant. You will greet guests, manage registrations, and help with room assignments and payments while delivering professional and welcoming service.

You will answer calls, provide information about services and attractions, and handle guest concerns with confidentiality. You will also maintain records and assist with bookings via the company software.