Night Front Desk Agent: Guest Experience Champion

Bass Pro Outdoor World; Memphis (TN); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Discounts on retail merchandise

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Outdoor World is seeking a Part-time Front Office Attendant for the Big Cypress location. You will greet guests, assist with registrations, manage room bookings, and handle payments while delivering friendly, professional service to ensure guest satisfaction.

Responsibilities include answering calls, providing accurate information on services and local attractions, and maintaining records with our software.

Qualifications

• Minimum Degree Required: High School Diploma or Equivalent
• Preferred Degree: High School Diploma or Equivalent

Responsibilities

• Greet guests and visitors in a professional, friendly manner and manage registrations, room assignments, and payments.
• Answer calls promptly and route messages to the right departments or individuals.
• Provide information about services, amenities, and local attractions to guests.
• Handle guest concerns with empathy and confidentiality, escalating when needed.
• Maintain records, logs, and reports; manage bookings and reservations in the company software; troubleshoot issues.

Education

High School Diploma or Equivalent

Job description

Bass Pro Outdoor World is seeking a Part-time Front Office Attendant for the Big Cypress location. You will greet guests, assist with registrations, manage room bookings, and handle payments while delivering friendly, professional service to ensure guest satisfaction.

Responsibilities include answering calls, providing accurate information on services and local attractions, and maintaining records with our software.