Evening Freight Center Support Specialist

FedEx Freight, Inc.; Colorado; On-site; USD 26,000 - 30,000; Full time

Job summary

FedEx Freight, Inc. in United States, Colorado is seeking an administrative and customer service associate to support daily operations at the service center. The role involves handling customer needs, documenting freight movements, and performing clerical tasks.

The position emphasizes accurate data entry, rate quotes, and coordinating with sales and operations to resolve issues in a fast-paced environment. Starting pay is posted, with hours from 1700 to 2200.

Qualifications

• High school diploma or GED required or preferred.
• Two years general office experience preferred.
• One year customer service experience preferred.
• Previous transportation experience preferred.
• Strong phone and interpersonal skills.
• Ability to count and perform basic math, with or without a calculator.
• Strong written and verbal communication skills.

Responsibilities

• Perform administrative/clerical functions: files, copying, imaging, phones, data entry, mail distribution.
• Verify and complete required documentation and reports.
• Provide accurate information to customers and determine pickup/delivery needs.
• Enter freight shipment information and generate freight bills.
• Assist customers with inquiries via phone, email or fax.
• Make freight delivery appointments as required.
• Review driver Hours-of-Service logs for accuracy.

Skills

General office experience

Customer service

Phone skills

Typing/data entry

Time management

Multi-tasking

Attention to detail

Education

High school diploma or GED

Tools

Office equipment usage

Job description

FedEx Freight, Inc. in United States, Colorado is seeking an administrative and customer service associate to support daily operations at the service center. The role involves handling customer needs, documenting freight movements, and performing clerical tasks.

The position emphasizes accurate data entry, rate quotes, and coordinating with sales and operations to resolve issues in a fast-paced environment. Starting pay is posted, with hours from 1700 to 2200.