Evening Document Production Specialist

RR Donnelley; Wheeling (WV); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) with company match

Life insurance

Parental leave and adoption assistance

Tuition assistance

Employer discounts

Job summary

RR Donnelley is seeking a Document Production Associate to provide word processing and document production services for clients. Your role will involve logging work, assessing requests, editing, proofreading, and coordinating workflow to meet deadlines.

The position requires a high school diploma and at least one year of document production experience, with strong MS Office skills and attention to detail. You will work on site, primarily in a team setting, following established processes and

Qualifications

• High school diploma or equivalent.
• Minimum 1 year document production experience preferably in a legal, banking or large corporate environment.
• Skilled in MS Office (Word, Excel, PowerPoint); strong keyboarding and typing skills.
• Familiar with other software programs for editing and/or creating documents.
• Strong attention to detail; able to work on multiple projects simultaneously.
• Must have good organizational skills.
• Must meet deadlines and complete all projects in a timely manner.
• Ability to handle sensitive and/or confidential documents and information.
• Good problem solving skills, with the ability to elevate issues to a supervisor when needed.
• Ability to maintain professional composure under deadlines.
• Ability to work independently and as part of a team.
• Ability to work in a fast paced environment.
• Effective written and verbal communication.
• Self-motivated with a positive attitude.
• Proven customer service skills to build and maintain relationships.

Responsibilities

• Utilize appropriate logs and/or tracking software for all document production work.
• Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle.
• Perform work in document production, proofreading, intake and workflow coordination as needed.
• Use established procedures, standards, and formats to edit, proof, convert, create, transcribe or complete document production requests to client satisfaction.
• Demonstrate proficiency using equipment/technology/software and hardware required for job functions.
• Communicate with team members, lead, supervisor or client on job or deadline concerns.
• Meet contracted deadlines for service delivery to clients.
• Troubleshoot basic software or hardware problems.
• Foster a proactive environment of continuous service enhancement and client relationship building.
• Perform quality assurance on work as requested.
• Adhere to Williams Lea Tag policies and client policies.
• Use equipment and supplies cost effectively.

Skills

Attention to detail

Time management

Professional communication

Education

High school diploma or equivalent

Tools

MS Office

Job description

RR Donnelley is seeking a Document Production Associate to provide word processing and document production services for clients. Your role will involve logging work, assessing requests, editing, proofreading, and coordinating workflow to meet deadlines.

The position requires a high school diploma and at least one year of document production experience, with strong MS Office skills and attention to detail. You will work on site, primarily in a team setting, following established processes and