Evening Customer Service Specialist — Growth & Benefits

Dayton Freight Lines, Inc.; Lakeville (MN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) plan with company match

Paid holidays and vacation

Job summary

Dayton Freight Lines, Inc. seeks a Customer Service Representative to assist customers with inquiries related to freight operations. This role involves supporting the Service Center Manager and providing assistance to drivers, including preparing necessary documentation and maintaining communication.

Successful candidates should demonstrate exceptional communication and customer service skills, and be able to thrive in a fast-paced environment. The position offers a competitive pay structure and a professional work environment.

Qualifications

• Skillful in Microsoft Office Programs.
• Excellent keyboarding skills.
• Experience in fast-paced environments and attention to detail.
• Ability to handle a high volume of phone calls.
• Exceptional communication and customer service skills.
• Legally eligible to work in the United States.
• Must be at least 18 years of age.
• Fluent in English.

Responsibilities

• Assist customers with inquiries regarding freight.
• Support Service Center Manager and account managers.
• Provide assistance to drivers.
• Prepare bills of lading and delivery receipts.
• Maintain excellent communication with customers.

Skills

Microsoft Office Programs

Keyboarding skills

Attention to detail

Communication skills

Customer service skills

Job description

Dayton Freight Lines, Inc. seeks a Customer Service Representative to assist customers with inquiries related to freight operations. This role involves supporting the Service Center Manager and providing assistance to drivers, including preparing necessary documentation and maintaining communication.

Successful candidates should demonstrate exceptional communication and customer service skills, and be able to thrive in a fast-paced environment. The position offers a competitive pay structure and a professional work environment.