Freight Customer Service Specialist – Growth & Benefits

Dayton Freight Lines, Inc.; Camp Hill (Cumberland County); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Dental

Vision

AD&D

401(k) Matching

Paid Holidays

Paid Vacation

Personal Days

Training Program

Job summary

Dayton Freight Lines, Inc. is looking for a Customer Service Representative at our Camp Hill, PA Service Center. You will handle freight pickup requests, rate quotes, charges, and shipment tracing while supporting drivers and managers.

Join a stable, growing organization with a strong training program, modern facilities, and a comprehensive benefits package including health, dental, vision, and a 401(k) with company match. Apply today to contribute to a professional, people-centered team.

Qualifications

• Proficient with Microsoft Office and data entry.
• Fast-paced environment experience with strong attention to detail.
• Ability to manage a high volume of phone calls while maintaining accuracy.
• Excellent communication and customer service abilities.

Responsibilities

• Assist the Service Center with customer freight pickup requests, rate quotes, freight charges, hot shipments, shipment tracing and special appointments.
• Take and deliver messages for the Service Center Manager and Account Managers.
• Provide assistance to drivers as needed.
• Prepare bills of lading and delivery receipts.
• Maintain clear communication with external and internal customers as well as interline companies.

Skills

Microsoft Office

Keyboarding

Multi-tasking

Attention to detail

Phone etiquette

Communication skills

Job description

Dayton Freight Lines, Inc. is looking for a Customer Service Representative at our Camp Hill, PA Service Center. You will handle freight pickup requests, rate quotes, charges, and shipment tracing while supporting drivers and managers.

Join a stable, growing organization with a strong training program, modern facilities, and a comprehensive benefits package including health, dental, vision, and a 401(k) with company match. Apply today to contribute to a professional, people-centered team.