Evening Customer Service Specialist

FedEx Group; Charlotte (NC); On-site; USD 20,664,000 - 26,174,000; Part time

Job summary

FedEx Group in Charlotte is seeking a part-time Customer Service/Operations Associate to help customers with information, inquiries, problem resolution and sales of services. This is a non-driving role performing administrative tasks to support station operations.

The position requires a high school diploma or GED, ability to lift up to 50 lbs with assistance, proficient computer use, and good communication skills.

Qualifications

• High School Diploma/GED
• Ability to operate computer terminal.
• Ability to lift 50 lbs.
• Ability to maneuver packages of any weight above 50 lbs with appropriate equipment and/or assistance from another person.
• Good human relations and communications skills.

Responsibilities

• Provides accurate information and assistance to customers, including responding to inquiries, problem-resolution and selling of company services.
• Performs administrative support functions necessary for efficient station operations.
• This is a non-driving position.
• Performs other duties as assigned.

Skills

Computer terminal

Communication skills

Lift 50 lbs

Education

High School Diploma/GED

Job description

FedEx Group in Charlotte is seeking a part-time Customer Service/Operations Associate to help customers with information, inquiries, problem resolution and sales of services. This is a non-driving role performing administrative tasks to support station operations.

The position requires a high school diploma or GED, ability to lift up to 50 lbs with assistance, proficient computer use, and good communication skills.