Senior Customer Service & Solutions Specialist

Federal Express Corporation; Charlotte (NC); On-site; USD 32,000 - 36,000; Full time

Job summary

Federal Express Corporation in Charlotte, NC seeks a customer service specialist to provide accurate information and assistance to customers, respond to inquiries, and support station operations.

This is a non-driving role requiring a high school diploma and the ability to lift up to 50 lbs, with strong communications skills.

The position emphasizes teamwork and reliability in a fast-paced environment, with additional duties as assigned.

Qualifications

• High School Diploma or GED required.
• Able to operate computer terminal.
• Ability to lift 50 lbs.
• Ability to maneuver heavy packages with assistive devices.
• Good interpersonal and communication skills.

Responsibilities

• Provide accurate information and assistance to customers.
• Respond to inquiries, resolve problems, and assist with selling company services.
• Perform administrative support for station operations.
• This is a non-driving position.
• Perform other duties as assigned.

Skills

Computer terminal operation

Lifting 50 lbs

Package handling

Strong communication

Education

High School Diploma or GED

Job description

Federal Express Corporation in Charlotte, NC seeks a customer service specialist to provide accurate information and assistance to customers, respond to inquiries, and support station operations.

This is a non-driving role requiring a high school diploma and the ability to lift up to 50 lbs, with strong communications skills.

The position emphasizes teamwork and reliability in a fast-paced environment, with additional duties as assigned.