Evening Concierge & Guest Experience Specialist

Planned Companies; Atlanta (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with employer match

Job summary

Planned Companies’ Front Desk Associates and Doormen are hired to ensure tenants, guests and vendors are welcomed and directed in the building, delivering personalized experiences and access to local services.

Role requires 3+ years in related front desk/security leadership, excellent communication, and the ability to multitask while maintaining a warm, professional demeanor. On-site position with evening and weekend shifts, lifting up to 50lbs when needed.

Qualifications

• 3+ years of Night Auditor or Security Lead w/ Concierge experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized experiences including scheduling reservations and appointments at restaurants, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide direction, referrals and access to local entertainment, dining, retail, sports events, and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby and manage keys and access cards.

Skills

Night Auditor

Customer service

Communication skills

Job description

Planned Companies’ Front Desk Associates and Doormen are hired to ensure tenants, guests and vendors are welcomed and directed in the building, delivering personalized experiences and access to local services.

Role requires 3+ years in related front desk/security leadership, excellent communication, and the ability to multitask while maintaining a warm, professional demeanor. On-site position with evening and weekend shifts, lifting up to 50lbs when needed.