Evening Concierge & Guest Services Lead

Planned Companies; Atlanta (GA); Sur place; USD 24 000 - 33 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

401K with employer match

Full-time schedule (30+ hours/week)

Résumé du poste

Planned Companies is hiring Front Desk Associates and Doormen to warmly welcome tenants, guests, and vendors, and keep the property safe and presentable. This Concierge role centers on delivering personalized experiences and reliable service.

The position operates Friday through Monday evenings, up to 32 hours weekly, with a starting wage of $17.00 per hour. Candidates should have prior Night Auditor or Security Lead experience and excellent communication skills.

Qualifications

• 3+ years of Night Auditor or Security Lead w/ Concierge.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self‑assured and able to multitask with good time‑management.

Responsabilités

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Connaissances

Night Auditor/Concierge experience

Customer service

Multitasking

Description du poste

Planned Companies is hiring Front Desk Associates and Doormen to warmly welcome tenants, guests, and vendors, and keep the property safe and presentable. This Concierge role centers on delivering personalized experiences and reliable service.

The position operates Friday through Monday evenings, up to 32 hours weekly, with a starting wage of $17.00 per hour. Candidates should have prior Night Auditor or Security Lead experience and excellent communication skills.