Weekend Evening Concierge: Create Welcoming Residences

Bozzuto - Part-Time Roles; Baltimore (MD); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Bonus opportunities

Job summary

Bozzuto is seeking a Weekend Evening Concierge to welcome prospects and residents, creating stellar first impressions and building lasting relationships. You will know customers’ names and preferences, including four-legged ones, and tailor interactions to make people feel at home.

Primary duties include solving resident issues, planning events, maintaining a positive community experience, boosting brand loyalty, and coordinating front desk operations. Weekend/evening shifts apply.

Qualifications

• 2+ years’ experience in a hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.
• An eye for detail and a knack for anticipating a customer’s needs.
• A customer-focused mentality.
• Ability to lift up to 25 pounds.

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
• Generating awareness, interest and excitement via social media
• Encouraging happy customers to share the love by writing reviews on social networking sites
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
• Working weekends or evenings depending on the shift

Skills

Hospitality experience

Communication skills

Professional appearance

Attention to detail

Customer-focused

Tools

Software proficiency

Job description

Bozzuto is seeking a Weekend Evening Concierge to welcome prospects and residents, creating stellar first impressions and building lasting relationships. You will know customers’ names and preferences, including four-legged ones, and tailor interactions to make people feel at home.

Primary duties include solving resident issues, planning events, maintaining a positive community experience, boosting brand loyalty, and coordinating front desk operations. Weekend/evening shifts apply.