Evening Community Technician — Shelter Support

Bowery Residents' Committee; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vacation time

Retirement plan

Tuition assistance

Paid training

FSAs

Job summary

Bowery Residents' Committee in New York seeks a Community Technician to provide a stable, supportive presence on-site for residents, including crisis intervention and routine rounds.

You will respond to emergencies, screen visitors, document incidents, and collaborate with a team to promote safety. This full-time role offers paid training, certifications, and opportunities for advancement.

Qualifications

• High School diploma or GED required.
• Strong communication skills and basic computer proficiency.
• Ability to remain calm under pressure and maintain professional boundaries.
• Willingness to obtain required certifications.

Responsibilities

• Maintain a safe, orderly residential environment through active monitoring and rounds.
• Engage residents using trauma-informed and de-escalation techniques.
• Respond to conflicts, safety concerns, and crises professionally.
• Screen residents and visitors while maintaining dignity and security.
• Provide emergency support (First Aid/CPR, Narcan, training provided).
• Complete documentation (logbooks, incident reports, progress notes).
• Support fire safety procedures, inspections, and compliance.
• Assist with meals, escorts, inventory, and facility upkeep.

Skills

Communication skills

Basic computer proficiency

Education

High School diploma or GED

Job description

Bowery Residents' Committee in New York seeks a Community Technician to provide a stable, supportive presence on-site for residents, including crisis intervention and routine rounds.

You will respond to emergencies, screen visitors, document incidents, and collaborate with a team to promote safety. This full-time role offers paid training, certifications, and opportunities for advancement.