Evening Community Technician — Meaningful Bronx Career

Bowery Residents' Committee; New York (NY); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vacation time (3+ weeks)

403(b) retirement plan with employer

Tuition assistance

Flexible Spending Accounts

Staff wellbeing program

Job summary

Bowery Residents' Committee is seeking a Community Technician to maintain a safe, supportive residential environment across shifts. This frontline role involves engaging residents in trauma-informed care, de-escalation, and crisis response, with emphasis on calm, professional conduct during challenging moments.

No prior shelter experience is required; candidates should be able to obtain required certifications and participate in structured training, with opportunities for advancement and ongoing

Qualifications

• High School diploma or GED required.
• Strong communication skills and calm under pressure.
• Willingness to obtain required certifications.
• No prior shelter experience required; strong judgment and empathy are essential.

Responsibilities

• Maintain a safe, orderly residential environment through active monitoring and rounds.
• Engage residents using trauma-informed and de-escalation techniques.
• Respond to conflicts, safety concerns, and crises professionally.
• Screen residents and visitors while maintaining dignity and security.
• Provide emergency support (First Aid/CPR, Narcan – training provided).
• Complete documentation (logbooks, incident reports, progress notes).
• Support fire safety procedures, inspections, and compliance.
• Assist with meals, escorts, inventory, and facility upkeep.

Skills

Trauma-informed care

De-escalation techniques

Crisis intervention

Communication skills

Basic computer proficiency

Education

High School diploma or GED

Job description

Bowery Residents' Committee is seeking a Community Technician to maintain a safe, supportive residential environment across shifts. This frontline role involves engaging residents in trauma-informed care, de-escalation, and crisis response, with emphasis on calm, professional conduct during challenging moments.

No prior shelter experience is required; candidates should be able to obtain required certifications and participate in structured training, with opportunities for advancement and ongoing