Evening Community Technician: Crisis Care & Shelter

BRC - Bowery Residents' Committee, Inc.; New York (NY); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Health and dental insurance (Day One)

3+ weeks vacation + 12 holidays

403(b) retirement plan with employer-m

Tuition assistance

Job summary

BRC - Bowery Residents' Committee, Inc. in Manhattan, NY is seeking a Community Technician for the Vanderbilt site. This full-time role offers 37.5 hours per week with a 24/7 program and mandatory overtime, starting with a base pay of $19.31 per hour.

The position emphasizes crisis intervention, safety, and compassionate shelter support for residents experiencing homelessness, with opportunities for certifications and career growth. A strong commitment to professionalism is essential.

Qualifications

• High School diploma or GED required.
• Strong communication skills and basic computer proficiency.
• Ability to remain calm under pressure and maintain professional boundaries.
• Willingness to obtain required certifications.

Responsibilities

• Maintain a safe, orderly residential environment through active monitoring and rounds.
• Engage residents using trauma-informed and de-escalation techniques.
• Respond to conflicts, safety concerns, and crises professionally.
• Screen residents and visitors while maintaining dignity and security.
• Provide emergency support (First Aid/CPR, Narcan – training provided).
• Complete documentation (logbooks, incident reports, progress notes).
• Support fire safety procedures, inspections, and compliance.
• Assist with meals, escorts, inventory, and facility upkeep.

Skills

Strong communication

Basic computer proficiency

Stays calm under pressure

Willingness to obtain certifications

Education

High School Diploma or GED

Job description

BRC - Bowery Residents' Committee, Inc. in Manhattan, NY is seeking a Community Technician for the Vanderbilt site. This full-time role offers 37.5 hours per week with a 24/7 program and mandatory overtime, starting with a base pay of $19.31 per hour.

The position emphasizes crisis intervention, safety, and compassionate shelter support for residents experiencing homelessness, with opportunities for certifications and career growth. A strong commitment to professionalism is essential.