Evening Community Technician: Crisis Support & Safety

BRC - Bowery Residents' Committee, Inc.; New York (NY); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance starting Day One

3+ weeks vacation

12 holidays

403(b) retirement plan with employer 匹

Job summary

Bowery Residents' Committee, Inc. in Manhattan, NY seeks a Community Technician for the 3pm–11:30pm shift (Wednesday–Sunday). This full-time role offers 37.5 hours per week in a 24/7 program with mandatory overtime.

You’ll be a trusted presence for residents during moments of crisis and transition, applying trauma-informed approaches. No prior shelter experience required; strong judgment and empathy are essential.

Qualifications

• High school diploma or GED required.
• Strong communication skills and basic computer proficiency.
• Ability to remain calm under pressure and maintain professional boundaries.

Responsibilities

• Maintain a safe, orderly residential environment through active monitoring and rounds.
• Engage residents using trauma-informed and de-escalation techniques.
• Respond to conflicts, safety concerns, and crises professionally.
• Screen residents and visitors while maintaining dignity and security.
• Provide emergency support (First Aid/CPR, Narcan – training provided).
• Complete documentation (logbooks, incident reports, progress notes).
• Support fire safety procedures, inspections, and compliance.
• Assist with meals, escorts, inventory, and facility upkeep.

Skills

Communication skills

Calm under pressure

Professional boundaries

Bilingual candidates encouraged

Education

High School diploma or GED

Tools

First Aid/CPR training

Narcan training

Job description

Bowery Residents' Committee, Inc. in Manhattan, NY seeks a Community Technician for the 3pm–11:30pm shift (Wednesday–Sunday). This full-time role offers 37.5 hours per week in a 24/7 program with mandatory overtime.

You’ll be a trusted presence for residents during moments of crisis and transition, applying trauma-informed approaches. No prior shelter experience required; strong judgment and empathy are essential.