Evening Community Care Technician — Crisis Support & Safety

BRC - Bowery Residents' Committee, Inc.; New York (NY); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health insurance starting Day One

3+ weeks vacation

12 holidays

403(b) retirement plan

Tuition assistance

Paid training opportunities

Team wellbeing

Job summary

The Bowery Residents' Committee, Inc. (BRC) in New York, NY, is seeking a Community Technician for Vanderbilt to join a 24/7 program. This full-time role offers 37.5 hours per week with mandatory overtime and a Tue-Sat 3pm-11:30pm shift.

You will support individuals experiencing homelessness, perform safety rounds, respond to crises, and document all interactions. Training is provided for CPR/First Aid, Narcan, and fire safety.

Qualifications

• High School diploma or GED required.
• Strong communication skills and basic computer proficiency.
• Ability to remain calm under pressure and maintain professional boundaries.
• Willingness to obtain required certifications.

Responsibilities

• Maintain a safe, orderly residential environment through active monitoring and rounds.
• Engage residents using trauma-informed and de-escalation techniques.
• Respond to conflicts, safety concerns, and crises professionally.
• Screen residents and visitors while maintaining dignity and security.
• Provide emergency support (First Aid/CPR, Narcan - training provided).
• Complete documentation (logbooks, incident reports, progress notes).
• Support fire safety procedures, inspections, and compliance.
• Assist with meals, escorts, inventory, and facility upkeep.

Skills

Strong communication

Basic computer proficiency

Calm under pressure

Willingness to obtain certs

Education

High School diploma or GED

Job description

The Bowery Residents' Committee, Inc. (BRC) in New York, NY, is seeking a Community Technician for Vanderbilt to join a 24/7 program. This full-time role offers 37.5 hours per week with mandatory overtime and a Tue-Sat 3pm-11:30pm shift.

You will support individuals experiencing homelessness, perform safety rounds, respond to crises, and document all interactions. Training is provided for CPR/First Aid, Narcan, and fire safety.