EV Service Concierge

Lucid Motors; Plainview (NY); On-site; USD 38,572 - 52,348; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k

Equity program

Job summary

Lucid Motors in Plainview, NY is seeking a dedicated Service Advisor to enhance customer experiences at every step of the service process. This role requires assisting clients by providing accurate service options, managing vehicle inspections, and ensuring quality standards are met before vehicle handover.

Ideal candidates have 2-5 years of automotive experience, excellent communication skills, and a passion for customer satisfaction. The position offers competitive hourly pay and a comprehensive benefits package.

Qualifications

• 2-5 years previous automotive experience and training.
• Excellent interpersonal skills.
• Ability to explain automotive terminology to customers.

Responsibilities

• Ensure clients are informed throughout the service experience.
• Conduct comprehensive inspections of customer vehicles.
• Manage and facilitate loaner agreements for customers.

Skills

Automotive experience

Interpersonal skills

Problem-solving skills

Document articulation

Microsoft Office proficiency

Education

AA/BS in Automotive Technology or Business Management

Job description

Lucid Motors in Plainview, NY is seeking a dedicated Service Advisor to enhance customer experiences at every step of the service process. This role requires assisting clients by providing accurate service options, managing vehicle inspections, and ensuring quality standards are met before vehicle handover.

Ideal candidates have 2-5 years of automotive experience, excellent communication skills, and a passion for customer satisfaction. The position offers competitive hourly pay and a comprehensive benefits package.