EV Service Center Lead — Growth, Team Impact

Lucid Motors; San Jose (CA); On-site; USD 107,000 - 147,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Paid time off

Equity program

Annual cash incentive

Job summary

Lucid Motors in California is seeking a Supervisor, Service Center to lead the service team, manage day-to-day operations, and ensure top customer experience. You will supervise advisors, technicians, and parts staff while driving continuous improvement across the service center.

The role emphasizes performance management, training, scheduling, and maintaining high standards of service in a fast-paced environment. This position offers opportunities for growth and advancement within Lucid Motors.

Qualifications

• Automotive service experience with KPI awareness (CSI, repair time, days down).
• Willingness to take on more responsibility and move into management.
• Steady curiosity and ability to review and improve processes.
• Strong collaboration and leadership across teams and vendors.

Responsibilities

• Manage and develop service team members and day-to-day service operations.
• Evaluate performance and provide feedback to drive results.
• Assist in training and development of service staff.
• Ensure timely completion of work orders and high-quality customer experience.
• Schedule timecards and shifts; address customer concerns promptly.

Skills

Automotive service

Learning agility

Team leadership

Customer service

Communication

Education

AA/BS in Automotive Technology or Business Management

Tools

Microsoft Office

DMS software

Job description

Lucid Motors in California is seeking a Supervisor, Service Center to lead the service team, manage day-to-day operations, and ensure top customer experience. You will supervise advisors, technicians, and parts staff while driving continuous improvement across the service center.

The role emphasizes performance management, training, scheduling, and maintaining high standards of service in a fast-paced environment. This position offers opportunities for growth and advancement within Lucid Motors.