EV Service Assistant: Customer Experience & Vehicle Support

Lucid Motors; Town of Florida (NY); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and disability coverage

Paid time off

Paid holidays

401(k) retirement plan

Equity program and discretionary cash

Job summary

Lucid Motors is seeking a Service Assistant to join our service team and help ensure smooth day-to-day operations. You will manage a rapidly changing workload and priorities, gaining hands-on experience in the automotive industry.

Responsibilities include delivering a world-class customer experience, coordinating vehicle moves, assisting with inspections and basic repairs, and supporting the service department as needed.

Qualifications

• Must be 18 years of age or older.
• Basic automotive knowledge required.
• Willingness to obtain forklift certification post hire.
• Strong organizational and communication skills.
• Ability to work in a fast-paced environment and multitask.
• Must have valid driver’s license with no suspensions in past year.
• Full-time, including weekends or extended hours during busy periods.
• Willingness to complete CPR training post hire.

Responsibilities

• Provides a world-class customer experience to all Lucid clients, internal and external.
• Vehicle drives include dropping off or picking up customer vehicles and/or loaners, runs to the Bodyshop, test charging at EA charge stations.
• Arranging Lyft rides for internal vehicle moves per request.
• Assist with Pre-Delivery Inspection (PDI) carrier preparation and vehicle hand-over; assist with check in process.
• Assist technicians with basic repairs in the shop.
• Other duties as assigned including but not limited to moving and staging vehicles, delivering parts, washing vehicles, and assisting the service department as needed.

Skills

Basic automotive knowledge

Excellent communication

Interpersonal skills

Strong organizational skills

Ability to multitask

Ability to stand and walk for extended

Willingness to obtain forklift cert

Willingness to complete CPR training

Valid driver’s license

Job description

Lucid Motors is seeking a Service Assistant to join our service team and help ensure smooth day-to-day operations. You will manage a rapidly changing workload and priorities, gaining hands-on experience in the automotive industry.

Responsibilities include delivering a world-class customer experience, coordinating vehicle moves, assisting with inspections and basic repairs, and supporting the service department as needed.