Vehicle Service Concierge

Lucid Motors; Miami (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Retirement Plan

Equity Program

Annual Incentive

Job summary

Lucid Motors is seeking a Service Assistant to support day-to-day operations and deliver a world-class customer experience for internal and external clients. The role involves vehicle drives, loaners, rideshares, and coordination with technicians to keep the service area efficient.

Ideal candidates are 18+, with basic automotive knowledge, strong organization and communication skills, and the ability to multitask in a fast-paced environment; full-time with possible weekend hours.

Qualifications

• 18 years of age or older.
• Basic automotive knowledge.
• Willingness to obtain forklift certification post hire.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask.
• Full-time, including weekends or extended hours during busy periods.
• Willingness to complete CPR training post hire.
• Valid driver’s license with no suspensions within the past year.

Responsibilities

• Provides a world-class customer experience to all Lucid clients, both internal and external.
• Vehicle drives include dropping off or picking up customer vehicles and/or loaners, runs to the Bodyshop, test charging at EA charge stations, among others.
• Arranging Lyft rides for internal vehicle moves per request.
• Assist with Pre-Delivery Inspection (PDI) carrier preparation and vehicle hand-over.
• Assist technicians with basic repairs in the shop.
• Other duties as assigned including but not limited to moving and staging vehicles, delivering parts, washing vehicles, and assisting the service department as needed.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Organizational skills

Forklift certification

Tools

Forklift certification

Job description

Lucid Motors is seeking a Service Assistant to support day-to-day operations and deliver a world-class customer experience for internal and external clients. The role involves vehicle drives, loaners, rideshares, and coordination with technicians to keep the service area efficient.

Ideal candidates are 18+, with basic automotive knowledge, strong organization and communication skills, and the ability to multitask in a fast-paced environment; full-time with possible weekend hours.