Vehicle Service Concierge

Lucid Motors; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Paid time off

Paid holidays

401(k)

Equity program

Annual incentive

Job summary

Lucid Motors is seeking a Service Assistant to support daily operations and ensure a smooth service flow at our Miami location. You will engage with clients, assist technicians, and coordinate vehicle movements, including loaners and pre-delivery tasks.

The role offers hands-on automotive exposure, training opportunities, and potential to grow within a dynamic mobility company focused on performance and sustainability.

Qualifications

• 18 years of age or older.
• Willingness to obtain forklift certification post hire.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask.

Responsibilities

• Provides a world-class customer experience to all Lucid clients, both internal and external.
• Vehicle drives include dropping off or picking up customer vehicles and/or loaners, runs to the Bodyshop, test charging at EA charge stations, among others.
• Arranging Lyft rides for internal vehicle moves per request.
• Assist with Pre-Delivery Inspection (PDI) carrier preparation and vehicle hand-over. When needed, help with check in process.
• Assist technicians with basic repairs in the shop.
• Other duties as assigned including but not limited to moving and staging vehicles, delivering parts, washing vehicles, and assisting the service department as needed.

Skills

Basic automotive knowledge

Organizational skills

Communication skills

Multitasking

Customer service mindset

Job description

Lucid Motors is seeking a Service Assistant to support daily operations and ensure a smooth service flow at our Miami location. You will engage with clients, assist technicians, and coordinate vehicle movements, including loaners and pre-delivery tasks.

The role offers hands-on automotive exposure, training opportunities, and potential to grow within a dynamic mobility company focused on performance and sustainability.