EV Field Service Technician: On-the-Go Vehicle Repairs

Rivian; San Diego (CA); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

401(k) Plan

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Paid sick leave

Short-term disability insurance

Long-term disability insurance

Employee Stock Purchase Program

Job summary

Rivian is seeking a hands-on Field Service Technician to support vehicle repairs, either at a service center or in the field at customer locations. The role involves diagnosing and repairing Rivian EVs, with travel to various sites as needed.

It is a level-agnostic posting for multiple seniority levels, requiring teamwork and strong customer communication. Expect to stay current with technical skills, participate in training, and work with a team to deliver high-quality service in a fast-paced

Qualifications

• High School Diploma or GED preferred.
• Proficient with hand and power tools.
• Ability to lift up to 50 lbs and perform physical tasks.
• Valid driver's license with clean record; able to drive a non‑commercial truck and trailer (preferred).

Responsibilities

• Perform vehicle diagnosis, repairs, installations, and inspections in service centers or in the field.
• Identify Rivian products and EV framework; follow repair procedures.
• Conduct road tests to verify repairs and ensure quality.
• Document all work and technical notes accurately; maintain customer-facing professionalism.

Skills

English fluency

Customer-facing communication

Laptops/Computers (Windows/Mac)

Organizational skills

Physical stamina

Education

High School Diploma or GED

Tools

Hand tools

Power tools

Job description

Rivian is seeking a hands-on Field Service Technician to support vehicle repairs, either at a service center or in the field at customer locations. The role involves diagnosing and repairing Rivian EVs, with travel to various sites as needed.

It is a level-agnostic posting for multiple seniority levels, requiring teamwork and strong customer communication. Expect to stay current with technical skills, participate in training, and work with a team to deliver high-quality service in a fast-paced