EV Field Technician - On-Site Vehicle Repair

Rivian Automotive; Knoxville (TN); On-site; USD 31,000 - 46,000; Full time

Job summary

Rivian Automotive is seeking a hands-on Field Service Technician to support Rivian vehicle repairs. The role spans service centers and mobile field work, potentially traveling to the production plant to provide vehicle support as needed.

Open to multiple seniority levels with level determined by business needs. Responsibilities include diagnosing and repairing vehicles, explaining Rivian’s EV framework to customers, and maintaining thorough documentation and inventory control.

Qualifications

• Proficient with hand and power tools.
• Able to operate laptops/computers in Windows or Mac environments.
• Strong organizational skills and attention to detail.

Responsibilities

• Perform or assist with vehicle diagnosis, repairs, installations, and inspections in service center or field at customer locations.
• Identify Rivian products, EV framework, tools, and accessories.
• Follow Rivian repair procedures and document work and notes accurately.
• Drive to various locations; conduct road tests to verify repairs.

Skills

Hand tools

Power tools

Windows/Mac familiarity

Education

High School Diploma or GED

Tools

DVOM

Laptops/Computers

Job description

Rivian Automotive is seeking a hands-on Field Service Technician to support Rivian vehicle repairs. The role spans service centers and mobile field work, potentially traveling to the production plant to provide vehicle support as needed.

Open to multiple seniority levels with level determined by business needs. Responsibilities include diagnosing and repairing vehicles, explaining Rivian’s EV framework to customers, and maintaining thorough documentation and inventory control.