EV Charging Field Technician II – On-Site & Travel

Rivian; Seattle (WA); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

401(k) Plan

Employee Stock Purchase Plan

Paid vacation

Paid sick leave

Insurance benefits

Job summary

Rivian is seeking a Field Service Technician II, Charging to support commissioning, operation, and maintenance across our Energy & Charging portfolio. You will provide on-site service for hardware including EVSE, energy storage, PV, and other distributed energy systems.

The role requires travel within and beyond the home market service territory and flexibility to work overtime, including weekends/on-call.

Responsibilities

• Support the commissioning and maintenance of electric vehicle supply equipment
• Work collaboratively across internal and external stakeholders to ensure Charging Service Operations will meet contractual Service Level Agreements and Rivian benchmarks
• Continuously evaluating the installation, configuration, and operation of integrated systems while bringing to the attention of internal Rivian stakeholders’ opportunities for optimization and improvement
• Identify, troubleshoot, and resolve issues impacting Rivian’s energy assets
• Promptly and meticulously documenting all service-related activities within Salesforce and Rivian’s operating systems
• Committed and flexible to travel both in and out of home-market service territory
• Flexibility to work overtime when needed, including rotating weekend/on-call coverage & availability
• Demonstrate Rivian’s brand, mission, and purpose to customers through relevant human skills
• Perform additional responsibilities as assigned
• Ability to properly document repairs completed and in process
• Additional plant support, including travel, may be required depending on business need

Job description

Rivian is seeking a Field Service Technician II, Charging to support commissioning, operation, and maintenance across our Energy & Charging portfolio. You will provide on-site service for hardware including EVSE, energy storage, PV, and other distributed energy systems.

The role requires travel within and beyond the home market service territory and flexibility to work overtime, including weekends/on-call.