Electric Vehicle Field Service Technician - Remote/Travel

Rivian; Cleveland (OH); Hybrid; USD 35,000 - 53,000; Full time

Job summary

Rivian is seeking a hands-on Field Service Technician to support Rivian vehicle repairs. You will work in a dynamic environment, collaborating with a service team, and may travel to the production plant or work remotely as business needs demand.

This position emphasizes on-site service with flexibility to operate remotely or travel, requiring strong diagnostic skills, high‑voltage awareness, and a customer‑facing, professional demeanor.

Qualifications

• High School Diploma, GED, or equivalent preferred.
• Graduated from an accredited automotive repair school preferred.
• 5+ years in a traditional auto repair shop preferred.

Responsibilities

• Follow repair procedures efficiently while ensuring quality and safety.
• Diagnose, repair, install, and inspect vehicles as assigned.
• Support repairs outside of service centers as needed.
• Conduct road tests to verify repair quality.
• Maintain parts ordering, receiving, and inventory.

Skills

Automotive repair

Reading electrical schematics

Driver's license

Fault diagnosis basics

Communication with customers

Education

High School Diploma or GED

Automotive repair school diploma

Tools

Hand tools

Power tools

Laptop proficiency (Windows/Mac)

repair documentation system

Job description

Rivian is seeking a hands-on Field Service Technician to support Rivian vehicle repairs. You will work in a dynamic environment, collaborating with a service team, and may travel to the production plant or work remotely as business needs demand.

This position emphasizes on-site service with flexibility to operate remotely or travel, requiring strong diagnostic skills, high‑voltage awareness, and a customer‑facing, professional demeanor.