EUC Desktop Engineer - UEM/VDI Specialist (Hybrid)

Delphi-US, LLC - Peacemakers in the Talent War; Chicago (IL); Hybrid; USD 82,656 - 110,208; Full time

Job summary

Delphi-US, LLC - Peacemakers in the Talent War is seeking an End User Computing Consultant in Chicago for a hybrid, on-site role. The contractor will package, deploy, and support end-user applications and desktop/mobile experiences, working 3 days per week on-site.

You will manage profiles with VMware UEM/DEM, troubleshoot production issues, and influence the End User experience roadmap through data-driven improvements.

Qualifications

• Ability to communicate technical concepts clearly to diverse audiences.
• Structured problem solving with root-cause analysis and option evaluation.
• Experience leading cross-functional projects from initiation to delivery.
• Ability to work independently with minimal supervision while contributing to a team.
• Willingness to participate in on-call rotations per team schedule.
• Experience supporting Windows desktop OS in an enterprise domain (Win10/11).
• Experience deploying applications across enterprise desktops using modern tools.
• Proficiency writing and maintaining scripts (PowerShell, Python, Bash, VBScript).
• Experience packaging software for enterprise deployment.
• Experience with Windows profile management and VMware Horizon in a VDI environment.

Responsibilities

• Package and deploy applications for end-user environments using VMware AppStacks.
• Manage and preserve end-user profile settings with VMware UEM/DEM.
• Troubleshoot installation, performance, and runtime issues on desktop and mobile.
• Maintain OS base builds with updates, patches and vulnerability remediation.
• Lead meetings with Business, IT and Security to define requirements and changes.
• Drive innovation in end-user experience with data-driven proposals.
• Apply EUC concepts to complex technical assignments and processes.
• Design and implement automation for end-user workflows.
• Develop software to support end-user engineering objectives.
• Troubleshoot production issues in desktop and mobile apps across platforms.
• Resolve cross-system integration and compatibility challenges.
• Evaluate and recommend app packages and testing tools.
• Contribute to the End User experience roadmap and on-call support.

Skills

Communication

Problem solving

Cross-functional leadership

Project management

Independent work

On-call readiness

Education

Bachelor's degree in Computer Science or related field

Tools

VMware AppStacks

VMware Horizon

VMware UEM/DEM

Windows 10/11 Enterprise

PowerShell

Python

Bash

VBScript

VDI

Job description

Delphi-US, LLC - Peacemakers in the Talent War is seeking an End User Computing Consultant in Chicago for a hybrid, on-site role. The contractor will package, deploy, and support end-user applications and desktop/mobile experiences, working 3 days per week on-site.

You will manage profiles with VMware UEM/DEM, troubleshoot production issues, and influence the End User experience roadmap through data-driven improvements.