Remote EUC Engineer: End-User Ops & Deployments

SysMatch; Northern (KY); Hybrid; USD 86,000 - 90,000; Full time

Benefits offered by this job

Onboarding experience

Career development

Team-building events

Exclusive partner discounts

Job summary

Sysmatch is seeking a Workplace Services Engineer L2 (USA Resident) for remote work. You will keep end-user computing estate running to SLA, deploy software, patch systems, manage configurations via SCCM/Intune, and handle incidents end-to-end.

The role requires 2–4 years in EUC/endpoint operations, SCCM + Intune proficiency, Windows client OS, Entra ID fundamentals, PowerShell, strong English, and ITIL v4 Foundations.

Qualifications

• ~2–4 years in EUC / endpoint operations.
• SCCM + Intune proficiency.
• Windows client OS knowledge.
• Entra ID (Azure AD) fundamentals.
• PowerShell scripting ability.
• English proficiency C1/C2 level.
• ITIL v4 Foundations certification.

Responsibilities

• Keep end-user computing estate running to SLA — desktops, laptops, and VDI.
• Package and deploy software to the company portal following packaging standards.
• Perform patch cycles for OS, drivers, and Microsoft security updates (aim 98% patch compliance).
• Deploy workstation configurations via SCCM/Intune; manage BitLocker, LAPS, Defender health.
• Handle incidents and service requests per runbooks; escalate complex cases to L3 with full context.
• Maintain CMDB and inventory; produce SCCM/Intune status reports.
• Enable EUFS and other providers for domain joins and remote installs.
• Run and adapt existing PowerShell scripts for routine tasks.

Skills

EUC / endpoint operations

English proficiency C1/C2

ITIL Foundations

Education

ITIL v4 Foundations

Tools

SCCM

Intune

Windows client OS

Entra ID (Azure AD)

PowerShell

Job description

Sysmatch is seeking a Workplace Services Engineer L2 (USA Resident) for remote work. You will keep end-user computing estate running to SLA, deploy software, patch systems, manage configurations via SCCM/Intune, and handle incidents end-to-end.

The role requires 2–4 years in EUC/endpoint operations, SCCM + Intune proficiency, Windows client OS, Entra ID fundamentals, PowerShell, strong English, and ITIL v4 Foundations.