EUC Desktop Support Analyst

E-Solutions; Lake Zurich (IL); On-site; USD 75,000 - 81,000; Full time

Job summary

A technology services company in Lake Zurich, IL is looking for a Mid-Senior level IT professional to configure and support end user devices. Responsibilities include imaging of devices, managing software installations, and supporting peripherals. Candidates should have experience with Windows 10, VPN solutions, and Office 365. The role is onsite and offers a salary in the range of $75,000 to $81,000, with a contract employment type.

Qualifications

• Experience configuring and supporting end user devices including OS settings and VPN.
• Proven ability to perform manual installation and modifications of software.
• Experience with imaging of end user devices and patch management.

Responsibilities

• Configure and support all end user devices according to client policies.
• Perform imaging of end user devices using the latest image version.
• Support conference devices and assist end users during meetings.

Skills

Windows 10 Pro

Mcafee

Crowdstrike

Ivanti

CheckPoint VPN

Office 365

Job description

Location: Lake Zurich, IL 60047 (100% Onsite from Day 1) - 20 miles away only can apply

Job Description:

• Configure and Support all End User Devices which includes OS settings, system drivers, encryption, authentication, VPN and other Access Management software is configured in accordance with Client Policies, Standards, and Guidelines.
• Perform all imaging of End User Devices using the latest Image version which includes image definition, development, testing and management.
• Work with patch management team in deployment of patches.
• Configure and Support conference Devices that reside in conference rooms at Client Locations and provide Support to End Users during team meetings.
• Configure End User Device data management parameters and/or backup and restore parameters as directed by Client.
• Support all peripherals connected to End User Devices.
• Perform manual installation of software, manual modifications to software, or the manual Decommissioning of software on an End User Device.
• Capability on following tools would be preferred: Windows 10 Pro, with Mcafee, Crowdstrike, Ivanti, CheckPoint VPN and Office 365

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

Industries

IT Services and IT Consulting

Salary Range: $75,000.00 - $81,000.00