Estimator: Collision Repair & Customer Experience Lead

Boyd Group; Warner Robins (GA); Sur place; USD 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

Annual PTO

Parental Leave

Health Insurance Day 1

401(k) with company match

Career training opportunities

Résumé du poste

Gerber Collision & Glass is seeking an Estimator to deliver exceptional customer experiences by accurately assessing vehicle damage, creating repair estimates, and coordinating repairs with customers and insurance companies.

The estimator will document communications, align with team members to hit KPIs, and participate in training and safety activities as required. Basic computer skills and DRP familiarity are essential, along with a valid driver’s license.

Qualifications

• Knowledge of DRP processes and standards.
• Basic computer literacy and ability to navigate repair databases.
• Willingness to complete I-CAR training.
• Valid driver’s license required.

Responsabilités

• Document and update customer interactions with accuracy.
• Guide customers through the repair process and insurance requirements.
• Coordinate repairs and communicate with customers and insurance companies.
• Attend training, safety meetings, and production walks as required.
• Maintain KPIs and uphold company values.

Connaissances

Answers lookup

Basic computer skills

DRP compliance (1 year)

I-CAR training

Valid driver’s license

Formation

High School Diploma

Description du poste

Gerber Collision & Glass is seeking an Estimator to deliver exceptional customer experiences by accurately assessing vehicle damage, creating repair estimates, and coordinating repairs with customers and insurance companies.

The estimator will document communications, align with team members to hit KPIs, and participate in training and safety activities as required. Basic computer skills and DRP familiarity are essential, along with a valid driver’s license.