Estimator - Collision Repair, Customer Experience Leader

Mobile Auto Solutions, LLC; Clinton (MD); On-site; USD 60,000 - 81,000; Full time

Benefits offered by this job

Annual PTO plans

Parental Leave for full-time employees

Paid holidays

Medical, Dental & Vision Insurance

401(k) with company match

Short-Term Disability & Life Insurance

Continuing Education opportunities

Uniform stipend

Daily pay option available

Job summary

Gerber Collision & Glass is hiring an Estimator to deliver outstanding customer experiences by creating accurate estimates and coordinating repair needs with customers and insurance providers. You will document damage and parts, ensuring alignment with team KPIs and shop goals.

Ideal candidates have knowledge of OE guidelines, a high school diploma, basic computer skills, and a valid driver’s license. Willingness to complete I-CAR training is required, with opportunities for growth in a

Qualifications

• Knowledge of repairs and OE guidelines.
• Basic computer skills and DRP processes.
• Willingness to complete I-CAR training.
• Valid driver’s license and reliable transportation.
• Attention to detail and strong communication with customers.

Responsibilities

• Provide an exceptional customer experience while creating estimates.
• Coordinate repair needs and communicate with customers and insurers.
• Document damage appraisals and required repairs accurately.
• Collaborate with team to achieve KPIs and repair facility goals.
• Participate in daily productions walks and training as required.

Skills

OE guidelines

Basic computer skills

DRP compliance

I-CAR training willingness

Valid driver's license

Attention to detail

Communication with customers

Education

High school diploma or equivalent

Job description

Gerber Collision & Glass is hiring an Estimator to deliver outstanding customer experiences by creating accurate estimates and coordinating repair needs with customers and insurance providers. You will document damage and parts, ensuring alignment with team KPIs and shop goals.

Ideal candidates have knowledge of OE guidelines, a high school diploma, basic computer skills, and a valid driver’s license. Willingness to complete I-CAR training is required, with opportunities for growth in a