Estimator Apprentice — Learn & Grow in Collision & Glass

Holdings LLC; Chicago (IL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Paid PTO

Parental leave (2 weeks)

6 paid holidays annually

Health insurance from day 1

401(k) with company match

Short-Term Disability & Life Insurance

Continuing Education Opportunities

Safety glasses provided annually

Uniform stipend

Voluntary Daily Pay option

Job summary

Gerber Collision & Glass in Chicago, IL seeks an Estimator in Training to learn how to diagnose and prepare repair estimates under guidance of senior estimators. You will communicate value to customers and help drive a high sales closure rate.

The role requires a high school diploma or GED, strong communication, computer literacy, and the ability to walk and stand for long periods. Training is provided, with opportunities to advance within our established collision repair team.

Qualifications

• Excellent communication skills.
• Computer literate; knowledge of Microsoft products preferred.
• Good decision-making ability and sound judgment.

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Greets customer at repair drop off and builds rapport.
• Maps damage with customer (previous, current loss, WOW opportunities).
• Handles repair mapping, takes initial photographs; uploads photos and notes to CCC One with details.
• Notifies production that vehicle has arrived and places in production queue; verifies estimate during teardown.
• Finalizes estimate using proper Repair Planning Template.
• Works with repair team to ensure notations on windshield are correct and complete; compiles final parts list.
• Uses Promise Date Calculator to set promise date; calls customer to review estimate and promise date.
• Updates customer regularly according to management standards.
• Participates in production meetings.
• Calls customers whose cars will be completed the next day; schedules with customer.
• Follow up with technicians after vehicle tear down and adjust estimate if needed.
• Assist insurance adjusters with damage reports and related tasks.

Skills

Communication skills

Microsoft Office

Decision making

Education

High school diploma/GED

Tools

None

Job description

Gerber Collision & Glass in Chicago, IL seeks an Estimator in Training to learn how to diagnose and prepare repair estimates under guidance of senior estimators. You will communicate value to customers and help drive a high sales closure rate.

The role requires a high school diploma or GED, strong communication, computer literacy, and the ability to walk and stand for long periods. Training is provided, with opportunities to advance within our established collision repair team.