Escrow Assistant: Detail-Driven Home Closings Support

First American; Green Bay (WI); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

PTO/paid sick leave

Employee stock purchase plan

Job summary

First American’s Direct division seeks an Escrow Assistant in Green Bay, WI, to support the escrow team in opening orders, clearing titles, and facilitating closings. This in-office role focuses on delivering exceptional customer experiences and accurate administrative support in a fast-paced environment.

You will interact with customers, coordinate with internal teams, and use MS Office and escrow tools. A high school diploma and escrow experience are preferred, with a competitive pay range and

Qualifications

• High school diploma or equivalent.
• 2+ years escrow-related experience preferred.
• Excellent verbal and written communication abilities.
• Strong organizational skills and attention to detail.
• Customer-focused with a professional attitude.
• Ability to learn new software and adapt quickly.

Responsibilities

• Assist in the escrow process including opening orders and clearing title.
• Communicate with customers during the escrow process flow.
• Interpret various agreements as they relate to escrow closings.
• Utilize a variety of technologies to enable escrow transactions and ensure a great customer experience.

Skills

Communication

Organizational skills

Attention to detail

Teamwork

Professional attitude

Education

High school diploma

Tools

MS Office

Job description

First American’s Direct division seeks an Escrow Assistant in Green Bay, WI, to support the escrow team in opening orders, clearing titles, and facilitating closings. This in-office role focuses on delivering exceptional customer experiences and accurate administrative support in a fast-paced environment.

You will interact with customers, coordinate with internal teams, and use MS Office and escrow tools. A high school diploma and escrow experience are preferred, with a competitive pay range and