Escrow Support Specialist

First American; Appleton (WI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision

401(k)

Paid time off

Employee stock purchase plan

Job summary

First American's Direct division is seeking an Escrow Assistant in Appleton, WI to support escrow team with customer service and administrative duties in a fast-paced, in-office environment. You will open orders, read title commitments, clear title where needed, and communicate with customers throughout the escrow process, leveraging MS Office and other tools.

Ideal candidates have 2+ years escrow experience, a high school diploma, strong written and verbal skills, and a teamwork mindset to help

Qualifications

• High school diploma or equivalent required.
• 2+ years escrow-related experience preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Customer-focused with a professional attitude.

Responsibilities

• Assist in escrow processes such as opening orders and reading title commitments.
• Maintain regular communication with customers during escrow flow.
• Interpret escrow-related agreements and support closings.
• Utilize various technologies to enable escrow transactions.

Skills

Customer service

Communication

Detail oriented

Teamwork

Curiosity/learn

Education

High school diploma or equivalent

Tools

MS Office

Job description

First American's Direct division is seeking an Escrow Assistant in Appleton, WI to support escrow team with customer service and administrative duties in a fast-paced, in-office environment. You will open orders, read title commitments, clear title where needed, and communicate with customers throughout the escrow process, leveraging MS Office and other tools.

Ideal candidates have 2+ years escrow experience, a high school diploma, strong written and verbal skills, and a teamwork mindset to help