Escrow Assistant: Drive Seamless Home Closings & Service

First American; Wisconsin; On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

PTO

Employee stock purchase plan

Job summary

First American is seeking an Escrow Assistant in Appleton, WI to support the escrow team in a fast-paced, in-office setting. You will assist with opening orders, reviewing title commitments, and helping clear title while delivering a superior customer experience.

The role emphasizes strong communication, detail orientation, and teamwork. A high school diploma and 2+ years escrow experience are preferred, with training on MS Office and escrow software provided.

Qualifications

• 2+ years escrow-related experience preferred.
• High school diploma or equivalent.
• Excellent verbal and written communication with customers and internal teams.

Responsibilities

• Assist in the escrow process, such as opening orders, reading title commitments, and taking steps to clear title.
• Communicate regularly with customers during the escrow process flow.
• Interpret various agreements as they relate to escrow closings.
• Work with a variety of technologies to enable escrow transactions and ensure a great customer experience.

Skills

Customer service

Communication

Organization

Teamwork

MS Office

Education

High school diploma

Tools

Escrow software

Job description

First American is seeking an Escrow Assistant in Appleton, WI to support the escrow team in a fast-paced, in-office setting. You will assist with opening orders, reviewing title commitments, and helping clear title while delivering a superior customer experience.

The role emphasizes strong communication, detail orientation, and teamwork. A high school diploma and 2+ years escrow experience are preferred, with training on MS Office and escrow software provided.