Customer-Centric Escrow Specialist

First American; Appleton (WI); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

PTO/paid sick leave

Employee stock purchase plan

Job summary

First American is seeking an Escrow Assistant in Appleton, WI to support the escrow team in a fast-paced, in-office setting. You will assist with opening orders, reading title commitments, and ensuring clear title while delivering exceptional customer experiences.

The role requires strong communication, attention to detail, and a minimum high school diploma, with 2+ years of escrow experience preferred. Local in-office work with a collaborative team environment is offered.

Qualifications

• High school diploma or equivalent required.
• 2+ years escrow-related experience preferred.
• Strong verbal and written communication skills.

Responsibilities

• Assist in escrow process: open orders and read title commitments.
• Take steps to clear title and ensure accurate closings.
• Communicate regularly with customers during escrow flow.

Skills

Customer service

Communication

Problem solving

Team work

MS Office

High school diploma

Escrow experience

Education

High school diploma or equivalent

Tools

MS Office

Job description

First American is seeking an Escrow Assistant in Appleton, WI to support the escrow team in a fast-paced, in-office setting. You will assist with opening orders, reading title commitments, and ensuring clear title while delivering exceptional customer experiences.

The role requires strong communication, attention to detail, and a minimum high school diploma, with 2+ years of escrow experience preferred. Local in-office work with a collaborative team environment is offered.