ER Registration Specialist: Fast, Compassionate Patient Intake

CHS Career Site; Laredo (TX); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

CHS Career Site seeks an ER Registrar to manage patient intake in the Emergency Department. You will collect personal, insurance and medical information, verify details, and uphold confidentiality while delivering high-quality customer service.

Responsibilities include patient registration, consent processing, insurance verification, billing support, and coordination with clinical and administrative teams. This role emphasizes accuracy and compassionate service in a fast-paced environment.

Formación

• Post-secondary education in medical/healthcare admin preferred.
• 0–2 years healthcare registration experience required.
• 0–2 years customer service preferred.

Responsabilidades

• Greet patients and families professionally.
• Register patients for emergency services with complete personal, insurance and medical information.
• Verify patient ID and insurance details; update records as needed.
• Obtain signatures on consent forms and explain each consent.
• Verify insurance coverage and eligibility for billing.
• Collect co-pays or deductibles and explain financial obligations.
• Assist with insurance questions and issue resolution.
• Document thoroughly when patient cannot sign forms; nursing sign-off when needed.
• Maintain patient armbands for correct identification.
• Notify departments of patient arrival and follow up as needed.
• Maintain confidentiality and comply with policies.

Conocimientos

Communication skills

Customer service

Attention to detail

EHR familiarity

Educación

High School Graduate

Herramientas

EHR systems

Descripción del empleo

CHS Career Site seeks an ER Registrar to manage patient intake in the Emergency Department. You will collect personal, insurance and medical information, verify details, and uphold confidentiality while delivering high-quality customer service.

Responsibilities include patient registration, consent processing, insurance verification, billing support, and coordination with clinical and administrative teams. This role emphasizes accuracy and compassionate service in a fast-paced environment.