ER Discharge Navigator — Elevate Bedside Care

HCA Healthcare, Inc.; Independence (MO); In loco; USD 30.000 - 39.000; Part-time

Vantaggi offerti da questo lavoro

Medical benefits

Dental and vision coverage

Paid time off

401(k) plan with company match

Tuition assistance

Descrizione del lavoro

Centerpoint Medical Center is seeking an ER Discharge Coordinator (PRN) to manage bedside scheduling and contribute to a patient-centered ER/Urgent Care follow-up program. You will interact with patients, families, and staff to ensure timely follow-up and a positive experience.

The role emphasizes courteous communication, scheduling accuracy, and adherence to quality standards while supporting organizational goals and patient care excellence.

Competenze

• One year of related experience is preferred.

Mansioni

• Speak with customers, patients and stakeholders in a pleasant, professional manner; communicate clearly with leadership and colleagues.
• Will schedule patients for follow-up care bedside when appropriate.
• Ensure performance and quality standards are met.
• Provide superior customer service and support organizational vision; escalate issues to leadership.
• Suggest ideas for positive changes to department policies and procedures.

Conoscenze

Customer service

Scheduling

Communication

Descrizione del lavoro

Centerpoint Medical Center is seeking an ER Discharge Coordinator (PRN) to manage bedside scheduling and contribute to a patient-centered ER/Urgent Care follow-up program. You will interact with patients, families, and staff to ensure timely follow-up and a positive experience.

The role emphasizes courteous communication, scheduling accuracy, and adherence to quality standards while supporting organizational goals and patient care excellence.