ER Care Manager: Transitions & Discharge Navigator

Physicians Regional Medical Center - Collier; Naples (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Physicians Regional Medical Center - Collier is seeking a Care Manager for the ER to assess admissions and determine appropriate status using established criteria. The role focuses on efficient patient flow, guiding at-risk patients to community resources, and coordinating transitions of care with emphasis on discharge planning and regulatory documentation.

The position requires RN licensure with BSN preferred, and 1–3 years in acute care.

Qualifications

• BSN preferred; 1-3 years acute care/hospital setting required.
• 1-2 years in care management or utilization review preferred.
• RN licensure required.

Responsibilities

• Assesses patients in the emergency department for medical necessity of admission and determines status using MCG or approved criteria.
• Identifies patients for alternative care settings and coordinates with community resources to avoid unnecessary admissions.
• Guides transitions of care, discharge planning, and ensures documentation for hospice or post-acute services.

Skills

Care coordination

Clinical assessment

Communication

Decision making

Education

Bachelor's Degree in Nursing (BSN)

Tools

MCG criteria

InterQual criteria

Job description

Physicians Regional Medical Center - Collier is seeking a Care Manager for the ER to assess admissions and determine appropriate status using established criteria. The role focuses on efficient patient flow, guiding at-risk patients to community resources, and coordinating transitions of care with emphasis on discharge planning and regulatory documentation.

The position requires RN licensure with BSN preferred, and 1–3 years in acute care.