ER Discharge Coordinator: Elevate Patient Experience

HCA Healthcare, Inc.; Florida; Presencial; USD 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits

Wellbeing support

401(k) with match

Descripción de la vacante

HCA Florida University Hospital is seeking an ER Discharge Coordinator to manage bedside scheduling as part of centralized ER and Urgent Care follow-up programs. The role focuses on enhancing patient experience through timely follow-ups and effective communication with patients, families, and care teams.

Key duties include bedside scheduling, maintaining service standards, and promoting the organization’s vision.

Formación

• One year of related experience is preferred.

Responsabilidades

• Schedule follow-up care bedside when appropriate.
• Maintain a positive customer experience in a patient-centered environment.
• Ensure performance and quality standards are met.
• Provide superior customer service to internal and external customers and patients.

Conocimientos

Customer service

Scheduling

Communication

Teamwork

Descripción del empleo

HCA Florida University Hospital is seeking an ER Discharge Coordinator to manage bedside scheduling as part of centralized ER and Urgent Care follow-up programs. The role focuses on enhancing patient experience through timely follow-ups and effective communication with patients, families, and care teams.

Key duties include bedside scheduling, maintaining service standards, and promoting the organization’s vision.