ER Discharge Coordinator PRN

HCA Healthcare, Inc.; Independence (MO); Presencial; USD 30.000 - 39.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental and vision coverage

Paid time off

401(k) plan with company match

Tuition assistance

Descripción de la vacante

Centerpoint Medical Center is seeking an ER Discharge Coordinator (PRN) to manage bedside scheduling and contribute to a patient-centered ER/Urgent Care follow-up program. You will interact with patients, families, and staff to ensure timely follow-up and a positive experience.

The role emphasizes courteous communication, scheduling accuracy, and adherence to quality standards while supporting organizational goals and patient care excellence.

Formación

• One year of related experience is preferred.

Responsabilidades

• Speak with customers, patients and stakeholders in a pleasant, professional manner; communicate clearly with leadership and colleagues.
• Will schedule patients for follow-up care bedside when appropriate.
• Ensure performance and quality standards are met.
• Provide superior customer service and support organizational vision; escalate issues to leadership.
• Suggest ideas for positive changes to department policies and procedures.

Conocimientos

Customer service

Scheduling

Communication

Descripción del empleo

Do you have the PRN career opportunities as an ER Discharge Coordinator PRN you want with your current employer? We have an exciting opportunity for you to join Centerpoint Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary And Qualifications

As an ER Discharge Coordinator, you willbe responsible forPoint of Care (PoC) Patient Bedside scheduling as part of the company’s centralized ER and Urgent Care Follow-up programs. The truest intent of the ER discharge coordinator is a bedside-initiated patient experience, with theobjectivesof increased contact rate, scheduling immediacy, and improved overall patient experience. You willcreateandmaintaina positive customer experience in a patient-centered, quality-driven environment.

In this role you will:

• Speaks with customers, patients and stakeholders in a pleasant and professional manner; Communicates appropriately and clearly with department leadership, co-workers and customers/patients.
• Will schedule patients for follow-up care bedside when appropriate.
• Ensures performance and quality standards are met.
• Provides superior customer service to internal and external customers and patients; Supports the vision and strategy of the organization, positively promotes the services offered, and elevates issues to leadership as appropriate.
• Suggests ideas for positive changes to department policies and procedures.

Qualifications

• One year of related experience is preferred.

Benefits

Centerpoint Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include some or all of the following:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location and position.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

“Bricks and mortar do not make a hospital. People do.”- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status