ER Discharge & Bedside Follow-Up Coordinator

HCA Healthcare, Inc.; Plantation (FL); Presencial; USD 40.000 - 60.000; Jornada completa

Descripción de la vacante

HCA Florida Westside Hospital is seeking an ER Discharge Coordinator to coordinate bedside scheduling for follow-up care as part of our centralized ER and Urgent Care programs. This role focuses on delivering a patient-centered experience with timely scheduling and strong service.

You will communicate with patients and care teams, ensure quality standards, and contribute ideas to improve departmental policies while supporting the organization's mission to provide compassionate, efficient care.

Formación

• One year of related experience is preferred.

Responsabilidades

• Speaks with customers, patients and stakeholders in a pleasant and professional manner; Communicates appropriately and clearly with department leadership, co-workers and customers/patients.
• Will schedule patients for follow-up care bedside when appropriate.
• Ensures performance and quality standards are met.
• Provides superior customer service to internal and external customers and patients; Supports the vision and strategy of the organization, positively promotes the services offered, and elevates issues to leadership as appropriate.
• Suggests ideas for positive changes to department policies and procedures.

Descripción del empleo

HCA Florida Westside Hospital is seeking an ER Discharge Coordinator to coordinate bedside scheduling for follow-up care as part of our centralized ER and Urgent Care programs. This role focuses on delivering a patient-centered experience with timely scheduling and strong service.

You will communicate with patients and care teams, ensure quality standards, and contribute ideas to improve departmental policies while supporting the organization's mission to provide compassionate, efficient care.