Equipment & Rentals Customer Service Specialist

U-Haul; South Bend (IN); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid holidays and vacation

Employee discounts

Life insurance

Job summary

U-Haul in the United States is seeking a friendly Customer Service Representative to be the face of the company’s service. You will assist customers, manage rentals with U-Scan, and help move and hook up trucks and trailers. Duties include inspecting equipment and answering questions about products and services.

The role involves ongoing training through U-Haul University and opportunities for advancement. A valid driver’s license and a high school diploma are required, with a team-oriented,

Qualifications

• High school diploma or equivalent required.
• Strong customer service and communication skills are essential.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and maintain equipment; ensure safety and preparedness.
• Educate customers regarding products and services.

Skills

Customer service

Communication

Problem solving

Multi-tasking

Team player

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul in the United States is seeking a friendly Customer Service Representative to be the face of the company’s service. You will assist customers, manage rentals with U-Scan, and help move and hook up trucks and trailers. Duties include inspecting equipment and answering questions about products and services.

The role involves ongoing training through U-Haul University and opportunities for advancement. A valid driver’s license and a high school diploma are required, with a team-oriented,