Equipment & Customer Service Specialist

U-Haul; Pasadena (CA); Vor Ort; USD 36.000 - 60.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Paid holidays and vacation

Gym reimbursement

Life insurance

MetLaw Legal program

Discounts on Apple products

24-hour physician available for kids

Dental & Vision Plans

You Matter EAP

Zusammenfassung

U-Haul is seeking a Customer Service Representative who will be the face of our service. You’ll assist customers, manage rentals with U-Scan tech, and help move and hook up trucks and trailers. The role includes inspecting equipment, answering questions, and educating customers on our products and services.

Qualifications include a high school diploma or equivalent and a valid driver’s license. Opportunities exist for on-the-job training, certifications for propane and forklift, and ongoing

Qualifikationen

• Soft skills for helping customers and working in a team.
• Ability to learn and use retail tech for rentals and inventory.

Aufgaben

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan tech to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and clean equipment on the lot and check fluid levels.
• Answer questions and educate customers on products and services.
• Prepare rental invoices and accept equipment returns.
• Install hitches and trailer wiring.
• Propane filling (certification provided after employment).
• Forklift operation (certification provided after employment).
• Participate in ongoing U-Haul education through U-Haul University.
• Other duties as assigned.

Kenntnisse

People skills

Customer service

Team player

Ausbildung

High school diploma or equivalent

Jobbeschreibung

U-Haul is seeking a Customer Service Representative who will be the face of our service. You’ll assist customers, manage rentals with U-Scan tech, and help move and hook up trucks and trailers. The role includes inspecting equipment, answering questions, and educating customers on our products and services.

Qualifications include a high school diploma or equivalent and a valid driver’s license. Opportunities exist for on-the-job training, certifications for propane and forklift, and ongoing