Customer Service & Equipment Specialist

U-Haul; Murfreesboro (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Gym reimbursement

Health insurance

Paid holidays

Life insurance

401(k) Savings

ESOP

Dental & Vision

Business travel insurance

EAP program

Identity theft protection

SmartDollar program

Job summary

U-Haul is seeking a Customer Service Representative to act as the face of the company, assisting customers with products and services, inspecting equipment, and using U-Scan tech to manage rentals. The role includes unloading/connecting trucks, answering questions, and educating customers across stores.

Training opportunities through U-Haul University and continuous education are provided, with incentives like signing bonuses and eligibility for benefits.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to act as the face of the company, assisting customers with products and services, inspecting equipment, and using U-Scan tech to manage rentals. The role includes unloading/connecting trucks, answering questions, and educating customers across stores.

Training opportunities through U-Haul University and continuous education are provided, with incentives like signing bonuses and eligibility for benefits.