Equipment & Rental Support Specialist

U-Haul; Carrollton (TX); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Dental & Vision Plans

Gym Reimbursement Program

Discounts on Apple products, Dell, etc

You Matter EAP

MetLife auto and home insurance

LifeLock Identity Theft Protection

Critical Illness/Group Accident Ins.

Job summary

U-Haul is hiring a Customer Service Representative to be the face of the company’s exceptional service, helping customers at the center and beyond. You will inspect and maintain equipment, use U-Scan technology to dispatch rentals, and assist customers with questions about products and services.

The role emphasizes safety, flexibility, and ongoing education through U-Haul University, with interviews and potential certification opportunities.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is hiring a Customer Service Representative to be the face of the company’s exceptional service, helping customers at the center and beyond. You will inspect and maintain equipment, use U-Scan technology to dispatch rentals, and assist customers with questions about products and services.

The role emphasizes safety, flexibility, and ongoing education through U-Haul University, with interviews and potential certification opportunities.