Equipment & Customer Service Specialist

U-Haul; Cicero (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) plan

Employee discounts

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our service, helping customers with products and rentals and ensuring a smooth journey for every customer. You will work as part of a supportive team, inspecting equipment and using U-Scan technology to manage rentals and inventory.

We offer on-the-job education, potential bonuses, and opportunities to advance within the company. A valid driver’s license and a high school diploma are required, with training provided for

Qualifications

• High school diploma or equivalent.
• Valid driver’s license with good driving record.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Driving

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift

Job description

U-Haul is seeking a Customer Service Representative to be the face of our service, helping customers with products and rentals and ensuring a smooth journey for every customer. You will work as part of a supportive team, inspecting equipment and using U-Scan technology to manage rentals and inventory.

We offer on-the-job education, potential bonuses, and opportunities to advance within the company. A valid driver’s license and a high school diploma are required, with training provided for