Equipment Rental & Logistics Specialist

Shoppa's Material Handling; Fort Worth (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Shoppa’s Material Handling in Fort Worth, TX is seeking a Rental Coordinator to schedule rental equipment and maximize utilization. You will process orders, coordinate delivery and pickup, and transfer equipment between branches.

The role requires excellent communication, attention to detail, and a professional demeanor to ensure customer satisfaction and accurate billing. Prior rental industry experience is preferred.

Qualifications

• High School Diploma required, preferably a college degree.
• 2-3 years’ experience in rental industry, sales or a customer service environment
• equipment rental industry or material handling experience preferred.
• Strong telephone skills along with written and verbal communication.
• Be able to communicate and articulate orders with customers. MS Office (Word, Excel, Outlook) Intermediate level

Responsibilities

• Assigns and schedules rental equipment to maximize utilization and profitability.
• Receives incoming customer calls requesting equipment rentals, availability and quote rates.
• Solicits new rental business via outbound phone calls.
• Follows established procedures for equipment rentals with the ERP system.
• Schedules pickup and delivery of rental equipment to and from our customers.
• Assists the various branches transferring rental equipment.
• Work with the lead shop supervisors to schedule rental ready equipment and service work.
• Maintain an active rental list of equipment availability, ensuring units are checked in and out daily.
• Process rental invoices and various special billing.
• Communicates all potential/lost rents to the Rental Manager.
• Follow up with customer to ensure on time delivery and equipment condition.
• Understand and stay current with the company products, policies and procedures.
• All other duties and special projects as assigned.

Skills

Customer service

Verbal communication

Written communication

Telephone skills

Education

High School Diploma

College degree (preferred)

Tools

MS Office (Word/Excel/Outlook)

Job description

Shoppa’s Material Handling in Fort Worth, TX is seeking a Rental Coordinator to schedule rental equipment and maximize utilization. You will process orders, coordinate delivery and pickup, and transfer equipment between branches.

The role requires excellent communication, attention to detail, and a professional demeanor to ensure customer satisfaction and accurate billing. Prior rental industry experience is preferred.