Equipment Rental Coordinator - Fleet & Logistics

Tellus Equip; San Antonio (TX); In loco; USD 25.000 - 30.000; Tempo pieno

Descrizione del lavoro

Tellus Equipment is seeking a Rental Coordinator in San Antonio, TX to ensure equipment is available, functional, and delivered on time. You will track contracts, billing, fleet utilization, and support rental customers, sales reps, drivers, shop and yard teams.

Responsibilities include greeting customers, providing quotes, processing reservations, coordinating deliveries, and maintaining accurate records. Requires 1+ years in customer service or rental industry and strong computer skills.

Competenze

• High school diploma or equivalent required.
• Post-secondary education in business, logistics, or administration preferred.
• 1+ years of experience in customer service, sales, logistics, or the construction or equipment rental industry.
• Familiarity with compact construction equipment.
• Strong computer literacy, including G Suite, Microsoft Office, or specialized rental management software.
• Excellent communication, multi-tasking, organization, and problem-solving abilities.
• Ability to work effectively in a team environment and coordinate with Sales, Service, yard, and delivery personnel.

Mansioni

• Greet walk-in and call-in customers and respond to inquiries by phone and email.
• Provide equipment rental quotes, explain specifications and rates, and help customers select the right machinery for their project.
• Support outside sales representatives by retaining existing accounts and building relationships with new customers.
• Process rental reservations, quotes, and contracts using company operating systems and rental management software.
• Manage on-rent, off-rent, extensions, exchanges, and final contract close-outs.
• Monitor rental periods to prevent unauthorized or unnecessary charges.
• Coordinate equipment deliveries and pickups by dispatching drivers and setting clear timeframes with customers.
• Source external vendor rentals when internal fleet inventory is unavailable.
• Maintain accurate records of equipment locations, utilization rates, status updates, and paper and digital files.
• Review invoices, resolve billing and damage-fee discrepancies, and assist with basic cost analysis and reporting.
• Adhere to all Tellus Equipment Solutions policies, procedures, safety requirements, and business practices.
• Perform other duties as assigned.

Conoscenze

Customer service

Logistics

Sales

Equipment rental

Formazione

High school diploma or equivalent

Post-secondary education in business/logistics/administration preferred

Strumenti

G Suite

Microsoft Office

Rental management software

Descrizione del lavoro

Tellus Equipment is seeking a Rental Coordinator in San Antonio, TX to ensure equipment is available, functional, and delivered on time. You will track contracts, billing, fleet utilization, and support rental customers, sales reps, drivers, shop and yard teams.

Responsibilities include greeting customers, providing quotes, processing reservations, coordinating deliveries, and maintaining accurate records. Requires 1+ years in customer service or rental industry and strong computer skills.