Epic Willow Analyst — Remote Pharmacy IT Specialist

C999 UMass Memorial Health Care, Inc.; Worcester (MA); On-site; USD 59,000 - 106,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is seeking an experienced Epic Willow Analyst to support, optimize, and advance our pharmacy information systems and medication-management technology environment. The ideal candidate will demonstrate strong Willow expertise, pharmacy automation experience, and cloud/AI capabilities to improve workflows and inventory management.

The role involves collaboration with pharmacy leadership, IT, and vendors; it is predominantly remote with occasional in-office attendance for

Qualifications

• Required: Team player with strong problem solving, time management and decision‑making skills, ability to maintain a positive attitude, solution focused.
• Required: Effective communication to staff at all levels of the organization.

Responsibilities

• Analyze, configure, maintain, and optimize Epic Willow applications and workflows.
• Support and maintain Epic Willow functionality across inpatient, ambulatory, and inventory environments.
• Participate in system implementations, upgrades, testing, and optimization.
• Translate pharmacy and clinical requirements into scalable technical solutions.

Skills

Epic Willow

Pharmacy automation

Healthcare IT

Problem solving

Communication

Education

Bachelor's degree in Computer Science or related field

Tools

BD Pyxis

Omnicell

BD Parata Max2

Job description

UMass Memorial Health is seeking an experienced Epic Willow Analyst to support, optimize, and advance our pharmacy information systems and medication-management technology environment. The ideal candidate will demonstrate strong Willow expertise, pharmacy automation experience, and cloud/AI capabilities to improve workflows and inventory management.

The role involves collaboration with pharmacy leadership, IT, and vendors; it is predominantly remote with occasional in-office attendance for