Epic Training Specialist

Priority Health; Grand Rapids (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive benefits package

On‑demand pay program (Payactiv)

Discounts directory and more

Job summary

Corewell Health is seeking a Training & Development Specialist, Associate to deliver instructor‑led, virtual, and computer‑based training focused on Epic and health systems in a healthcare/insurance setting.

The role emphasizes learner onboarding, skill development, and adoption, with collaboration across trainers and leaders to ensure consistency and readiness for go‑live activities. Occasional travel and weekend sessions may be required.

Qualifications

• Associate's Degree or equivalent related field.
• 1 year of relevant experience supporting or providing application or system training, end user education, or user support in a classroom, virtual, one on one, or at the elbow setting.
• 1 year of relevant experience supporting learner onboarding, skill development, or system or process adoption.
• Demonstrated familiarity with adult learning or facilitation practices.
• CRT-EPIC Credentialed Trainer -120 Days Upon Hire.

Responsibilities

• Facilitate assigned instructor led training sessions using approved materials and defined delivery standards.
• Support learners during training sessions by answering questions, reinforcing key concepts, and escalating issues appropriately.
• Prepare classrooms, systems, and materials to ensure readiness for training delivery.
• Apply basic adult learning principles and adapt facilitation and support approaches to support learner engagement, comprehension, and individual learning needs.
• Collaborate with peers, trainers, and training partners to ensure consistent messaging and a positive learner experience.
• Assist with training coordination activities, including registration support, attendance tracking, completion documentation, and maintenance of accurate training records.
• Participate in training evaluations, feedback collection, and team debriefs to support continuous improvement efforts.
• Support go‑live readiness and provide at‑the‑elbow assistance during implementation or cutover activities, as assigned.

Skills

Instructional design

Presentation skills

Facilitation

Adult learning principles

Training coordination

Education

Associate's Degree or equivalent related field

Bachelor's Degree or equivalent Education

Job description

Corewell Health is seeking a Training & Development Specialist, Associate to deliver instructor‑led, virtual, and computer‑based training focused on Epic and health systems in a healthcare/insurance setting.

The role emphasizes learner onboarding, skill development, and adoption, with collaboration across trainers and leaders to ensure consistency and readiness for go‑live activities. Occasional travel and weekend sessions may be required.